NIL for Cougar Athletics
Effective Date: April 29, 2025
CougConnect (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, subscribe to our services, participate in our events, or engage in our Discord community.
1. Information We Collect
When you interact with CougConnect, we may collect the following types of information:
a. Personal Information
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Name
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Email address
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Payment and billing information (processed securely via third-party providers like Stripe)
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Discord username and ID (for subscriber verification and role assignment)
b. Automatically Collected Data
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Device type, IP address, and browser type
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Pages visited and actions taken on our website
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Referral sources and general location data
c. Voluntarily Provided Info
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Comments or messages you send us
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RSVPs and responses to events or surveys
2. How We Use Your Information
We use the data we collect to:
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Provide and manage your subscription
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Verify access to exclusive content and Discord channels
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Communicate with you about new content, events, and updates
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Send transactional and support-related messages
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Improve our website, content offerings, and user experience
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data in the following limited scenarios:
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Discord Verification: We may share your email address or Discord ID with third-party tools or manually with moderators solely to verify subscription status and assign appropriate roles.
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Payment Processing: We use trusted third-party payment processors (e.g., Stripe) to handle billing. We do not store full payment card details.
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Legal Requirements: We may disclose your data if required by law, subpoena, or to protect the rights and safety of CougConnect or others.
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Service Providers: We may work with vendors to support services like analytics, email delivery, or hosting. These vendors are contractually obligated to protect your information.
4. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and understand site usage. You can disable cookies in your browser settings, but this may impact functionality.
5. Your Choices and Rights
You have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Opt out of marketing emails at any time (via unsubscribe link)
To request access, changes, or deletion, contact us at [insert support email].
6. Data Retention
We retain your personal data for as long as you have an active subscription or as necessary to fulfill the purposes outlined in this policy. We may retain some information after account closure for legal, accounting, or legitimate business purposes.
7. Children’s Privacy
CougConnect is not intended for children under 13. We do not knowingly collect personal data from children. If we discover that we have unknowingly collected information from a minor, we will delete it.
8. Security
We take reasonable measures to protect your personal data, including the use of secure servers, encryption, and access restrictions. No system is 100% secure, so we encourage users to take precautions when sharing sensitive information online.
Text Messaging (SMS) & Mobile Information
Verified student-athletes who register for the CougConnect athlete program may opt in to receive recurring gig-alert text messages from CougConnect at the mobile number they provide during registration. Message frequency varies based on how many opportunities are posted. Message and data rates may apply. You can opt out at any time by replying STOP to any message, or reply HELP for help. Consent to receive text messages is not a condition of participating in the program.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not share, sell, rent, or trade your mobile number, SMS opt-in status, or text messaging originator opt-in data and consent with any third parties or affiliates for marketing or promotional purposes. Mobile information is used solely to operate the CougConnect athlete gig program (gig alerts, account notifications, and support). Text messaging opt-in data and consent will not be shared with any third parties, except as necessary to deliver the messages through our SMS service provider.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or Discord, and your continued use of CougConnect constitutes acceptance of the revised terms.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Email: cougconnect@gmail.com